Property Management

Lender Approvals/ HUD experience

• Fannie and Freddie Mac approval -Sweetwater Property Management
• Completed passing REAC inspections and HUD approval- Sweetwater Property Management
• HUD Experience in Hope Mills, Fayetteville & Jacksonville, NC
• The Preserve at Grande Oaks
• Williamsburg Place Apartments- 280 Units
• Northridge Townhomes – 90 Units
• Birchfield Apartments-132 Units

Maximized Occupancy

Maintained an average occupancy rate of 95% or higher across a diversified portfolio of properties, consistently outpacing local market averages.

Revenue Growth

Successfully implemented revenue enhancement strategies that led to consistent growth in net operating income (NOI) and rental revenue despite market fluctuations.

Expense Reduction

Achieved year-over-year expense reductions across various properties through strategic cost management, vendor negotiations, and operational efficiencies.

Strategic Pricing and Market Analysis

Developed and implemented dynamic pricing strategies for each property, ensuring competitive rental rates that maximized occupancy while reducing vacancy loss.

Conducted detailed market analysis to adjust rental rates and optimize returns based on current market conditions and trends.

Capital Project Management

Led capital improvement projects, including property upgrades and renovations, which enhanced property values and tenant satisfaction.

Oversaw the budgeting and implementation of capital improvements that resulted in increased property values and tenant retention.

Talent Development and Retention

Developed a strong team through talent acquisition, training programs, and a focus on employee retention.

Created a culture of excellence, resulting in high-performing property management teams that delivered outstanding resident services.

Marketing & Leasing Success

Crafted strategic marketing campaigns for both new and stabilized properties that consistently outperformed in attracting new residents.

Achieved high leasing velocity, even in challenging markets, by leveraging digital marketing, social media, and traditional advertising.

Tenant Retention Strategies

Led capital improvement projects, including property upgrades and renovations, which enhanced property values and tenant satisfaction.

Increased tenant satisfaction and retention rates, leading to longer-term lease agreements and enhanced community stability.

Portfolio Growth

Expanded portfolio size from 0 to 3,000 units over a short period by successfully identifying, acquiring, and managing high-potential properties for investors.

Developed a strategic plan for continued growth and property acquisitions, securing profitable deals and expanding the company’s market footprint.

Operational Efficiency

Streamlined operational processes and implemented best practices that improved property management workflows, reduced staff turnover, and enhanced service delivery.

Introduced automated systems for accounting, leasing, and maintenance requests, improving efficiency and reducing administrative costs.

Investor Relations

Developed strong relationships with investors and lenders by providing detailed financial reporting, transparent communication, and consistent performance against investment goals.

Successfully aligned operational goals with investor expectations, ensuring long-term success and investor satisfaction.

Community Engagement

Increased property visibility and positive reputation by fostering strong community relations through outreach programs, charitable initiatives, and resident involvement activities.

Technology Integration

Led the adoption of new property management technologies (e.g., resident portals, cloud-based reporting, and maintenance tracking systems) to enhance communication and operational effectiveness.